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Federal Evacuees from Diamond Princess Cruise Ship Arrive at Joint Base San Antonio

Communications and Public Affairs: 207-7234
Published on Monday, February 17, 2020

Federal Evacuees from Diamond Princess Cruise Ship Arrive at Joint Base San Antonio

For members of the media, please contact:
Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172
For questions from the general public, please contact:
COVID-19 Hotline (210) 207-5779


SAN ANTONIO (February 17, 2020) - The Centers for Disease Control and Prevention (CDC), Texas Department of State Health Services (DSHS) and the City of San Antonio, are working to support Joint Base San Antonio (JBSA) as American passengers arrive to Lackland Air Force Base, following a quarantine aboard the Diamond Princess Cruise Ship.


All passengers were evaluated by medical personnel from the United States Department of Health and Human Services (HHS), were reported to not have symptoms of COVID-19 and fit to fly before being processed for evacuation. Upon landing at Lackland Air Force Base, those passengers who have no symptoms will remain under quarantine for 14 days.


“Our extensive coordination with the Department of Health and Human Services, the Centers for Disease Control, Joint Base San Antonio and our other state and local partners has gone according to plan,” said Mayor Ron Nirenberg. “As of today, the risk to the general public of contracting COVID-19 continues to remain low. Every precaution has been taken to keep the public isolated from these travelers who are in a precautionary quarantine and any travelers who have shown symptoms of the virus. Our residents should continue to go about their lives.”


Passengers that may have developed symptoms during their flight and those who tested positive for COVID-19 remained isolated on the flight and have been transported to an appropriate location, outside of San Antonio, for continued isolation and care. The group of travelers that arrived today were placed in a separate location from travelers that arrived last week.


“This has been a difficult time for our fellow Americans that were on this cruise and we will do our best to make them feel safe and comfortable while in our city,” said City Manager Erik Walsh. “Our top priority is the safety and health of our residents, and CDC, DSHS, and Metro Health are working together to prevent disease transmission by evaluating and monitoring the travelers. We are committed to keeping the public fully informed and will continue to provide updates as this situation unfolds.”


Information for the Public: Metro Health continues to maintain an up-to-date website which will provide current updates to anyone seeking information on the situation:


Information regarding COVID-19 is also available in American Sign Language at this link:


How do people become infected with COVID-19?
Human coronaviruses most commonly spread from an infected person to others through:

  • Respiratory droplets released into the air by coughing and sneezing;
  • Close personal contact, such as touching or shaking hands;
  • Touching an object or surface with the virus on it, then touching your mouth, nose, or eyes before washing your hands; and


What are the symptoms?
Patients with confirmed COVID-19 infection have reportedly had mild to severe respiratory illness with symptoms of:

  • Fever
  • Cough
  • Shortness of breath


At this time, CDC believes that symptoms of COVID-19 may appear in as few as two days or as long as 14 days after exposure.


How can I avoid infection with COVID-19?
The best way to prevent infection is to take precautions to avoid exposure to this virus, which are similar to the precautions you take to avoid the flu. CDC always recommends these everyday actions to help prevent the spread of respiratory viruses, including:

  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.

Categories: City News, Health, COVID