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Demand for vaccines demonstrates need for patience

Communications and Public Affairs: 207-7234
Published on Saturday, January 9, 2021

Demand for vaccines demonstrates need for patience

Alamodome appointments for next week are full; WellMed quickly filling up slots at two City-owned senior centers

For members of the media, please contact:
Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172


For questions from the general public, please contact:
COVID-19 Hotline (210) 207-5779


SAN ANTONIO (January 9, 2021) – Appointments for the City of San Antonio’s first mass vaccination event filled up in minutes, demonstrating the overwhelming demand for the COVID-19 vaccine. All of the 9,000 appointments for the Alamodome vaccination clinic next week had been booked approximately six minutes after the registration systems opened.


“We received 187,000 calls and an overwhelming amount of website visits at 9 a.m. today,” said City Manager Erik Walsh. “Thank you for your patience. We understand some may be frustrated that there are not more doses available, but we are sending the message to state leaders that we are equipped to deliver every dose that we receive. We’re looking forward to beginning our operation on Monday, and we will keep the community advised as we receive more information from the state.”


At this time, the Alamodome location will be able to provide an approximate 1,500 vaccines per day. When the City of San Antonio receives more doses from the State of Texas, additional appointments will be made available. The City will share information on its social media pages and through the news media.


Also today, through a unique partnership with WellMed Medical Management, Inc. and the City of San Antonio, WellMed and Councilmembers Rebecca Viagran, Dr. Adriana Rocha Garcia, Shirley Gonzales and Ana Sandoval announced that beginning Monday, Jan. 11, two San Antonio WellMed senior centers will offer the COVID-19 vaccine to eligible residents. 9,000 total doses of the Moderna vaccine will be administered next week at these South and West side locations:


Elvira Cisneros Senior Community Center
517 SW Military Dr.
San Antonio, YX 78221


licia Trevino Lopez Senior One-Step Center
8353 Culebra Rd.
San Antonio, TX 78251


Similar to the Alamodome clinic, the WellMed vaccinations are by appointment only. WellMed has established a toll-free number -- 1-833-968-1745 – that is now open from 8 a.m. to 8 p.m., seven days per week, that residents can call to schedule a time and location. WellMed has approximately 35 operators answering calls.


“We are proud to have a mass COVID-19 vaccine distribution site on the Southside,” said Councilwoman Viagran. “Because we want to ensure equity, we made it a phone-call only registration process. We understand that it may take longer to get through to make an appointment; however, please be patient.  Stay on the line, keep calling back – slots are still available.  The call center is open from 8 a.m.-8 p.m. seven days a week, and we are committed to getting the COVID-19 vaccine out to our community.”


With the University Health mass vaccination clinic at Wonderland Mall, and the three sites opening next week at the Alamodome and WellMed clinics, San Antonio now has four mass vaccination sites that will administer nearly 30,000 vaccinations a week.


“There are more than one million people in Bexar County who are eligible for the vaccine right now,” said Dr. Colleen Bridger. “The 18,000 appointments announced today are a great addition to the 17,000 appointments already filled by University Health at Wonderland Mall. Still, at two doses per person, it will take us months to administer vaccinations to all Bexar County residents. The good news is that we are more than equipped to deliver every dose that we receive, so the message is being sent to state and federal leaders that we need more – a lot more.”


Who can get the vaccine?
According to state and federal guidelines, those currently eligible to receive the vaccine include healthcare workers, residents of long-term care facilities, anyone over age 65, and anyone 18-years or older with a chronic medical condition. Chronic medical conditions include cancer, kidney disease, COPD, heart conditions, solid organ transplant recipients, obesity, pregnancy, sickle cell disease and type two diabetes.

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Categories: City News, Health, COVID