International Relations Office
About Us

Shahrzad 'Sherry' Dowlatshahi, Chief Diplomacy and Protocol Officer

Shahrzad 'Sherry' Dowlatshahi, Chief Diplomacy and Protocol Officer

Ms. Dowlatshahi is City of San Antonio’s Chief Diplomacy and Protocol Officer. She currently manages all aspects of the International Relations Office under the direct supervision of the Economic Development Department and previously the Intergovernmental Relations Department. She advises, assists and supports San Antonio elected officials and City executives on matters of international affairs and diplomatic procedure; is responsible for providing assistance in international travel as well as planning visits and welcoming high-level foreign dignitaries and diplomats to the City of San Antonio working closely with Mayor and City Council; manages the San Antonio program of official relationships namely Sister and Friendship Cities; manages the Casa San Antonio program in Mexico consisting primarily of trade and business development of San Antonio across Mexico through offices or representations in Mexico City, Monterrey and Guadalajara; manages public engagement of the international relations team with local community business, cultural and civic organizations with an interest in international or specific focus on an ethnic group; and works closely with ther departments in the City organization to provide support on relevant initiatives or projects.

She holds a Bachelor of Arts Honors Degree in "Modern Languages: Arabic and Spanish", with a specialization in Latin America and the Arab World, from the University of Westminster in London, England. She then obtained a Master of Philosophy from the University of Cambridge in History with a focus on Latin American Studies specializing in the History of Mexico.

Her extensive experience in international education conveyed global awareness to students in secondary and higher education especially through the use of technology. A “third culture citizen” herself, she has been able to influence a growing generation of youngsters who spend their formative years in foreign countries experiencing multiple cultures and languages due to their parents’ jobs as multinational or diplomatic expatriates. With an understanding of the importance of protocol and relationship management, her direct involvement in cultural diplomacy and international engagement has been a consistent theme throughout her professional career.

She is enthusiastic about raising San Antonio’s global profile and citizen awareness about opportunities for mutual enrichment. A strong believer in the power of communication, she advocates clear and transparent dialogue amongst all parties as the key to for the successful outcome of any program, be it a private or public sector initiative.

Martha Henry, International Relations Manager

Martha Henry, International Relations Manager

A native of San Antonio, Martha Henry spent many years studying and working abroad, particularly in Central and Eastern Europe, before settling in her current position at the City of San Antonio's International Relations Office. As an International Relations Manager, Ms. Henry focuses on coordinating official visits to San Antonio, facilitating relationships with local international organizations, and conducting research pertaining to the city’s international interests.

Ms. Henry has been involved extensively in cultural and educational exchange, and has worked with high school and college students and adult learners. She holds a Master’s degree in International Education and Exchange Management from the School for International Training in Brattleboro, Vermont and received a Fulbright fellowship to study higher education in the European Union.

Ms. Henry is also active in the local community and very engaged in the restoration of the San Antonio River, one of the largest urban ecosystem restoration projects in the nation. She is particularly intrigued by the international attention generated by this and other innovative San Antonio projects and by the exchange of best practices with visiting foreign delegations.

Ian Cruz, Senior International Relations Specialist

Ian Cruz, Senior International Relations Specialist

Ian Cruz joined the City of San Antonio’s International Relations Office in 2016. A former military dependent, his family relocated to a variety of locations – both domestically and abroad. After graduating from the University of Texas at San Antonio with a B.A. in Communication, Mr. Cruz was accepted to the prestigious JET (Japan Exchange and Teaching) Program where he spent three years teaching English in Kumamoto prefecture in southern Japan.

Upon his return to the U.S., Mr. Cruz became an active member of the Japan-America Society of San Antonio (JASSA) and worked to promote awareness of Japanese culture in San Antonio.

Mr. Cruz is passionate about learning about other cultures - particularly through interacting firsthand with those who share different backgrounds than himself. Along with informing others about just how international San Antonio is, Mr. Cruz also enjoys volunteering in his local community, playing sports and writing.

Rocío Guenther, International Relations Specialist

Rocío Guenther, International Relations Specialist

Ms. Rocío Guenther joined the City of San Antonio’s International Relations Office in 2018. Ms. Guenther grew up in Guadalajara, Mexico and bridges two countries, two cultures, and two languages. After graduating from Trinity University with a B.A. in English and a minor in Political Science, Ms. Guenther joined the Rivard Report as Editorial Assistant and Reporter, where she wrote more than 300 articles on topics including the Latino population, U.S.-Mexico relations, immigration, international trade, city planning and economic development, and overall local politics. Previously, she interned with the Office of U.S. Congressman Joaquin Castro and wrote about local food trends for Edible San Antonio Magazine.

During her free time, Ms. Guenther serves as a volunteer Spanish translator for National Geographic’s Out of Eden Walk, a slow journalism project spearheaded by Pulitzer-Prize winning journalist Paul Salopek. She is an Advisory Council member for the Abraham Lincoln and Mexico Project, an educational initiative that has received support from the Mexican Embassy in Washington, DC and aims to inform educators, students, and the general public about historical relationships between the U.S. and Mexico. In December of 2018, Ms. Guenther graduated from the San Antonio Hispanic Chamber of Commerce’s Alexander Briseño Leadership Development Program (ABLDP), a seven month program that enriches leadership and professional development. She currently serves on the Hemisfair Coalition Board, which aims to raise awareness and provide support to the Hemisfair Conservancy as well as connect young professionals to Hemisfair Park.

Emily Cleghorn, Sr. Administrative Assistant

Emily Cleghorn, Sr. Administrative Assistant

Ms. Cleghorn is the Senior Administrative Assistant for the International Relations Office of the City of San Antonio. Growing up both as a military dependent and the daughter of a travel reporter, Ms. Cleghorn had the opportunity to visit and live in many places both domestically and abroad before settling in Texas to attend college. Ms. Cleghorn graduated cum laude from Schreiner University with a B.A. in English, and has over a decade of experience in administrative roles.

Prior to joining the City of San Antonio, she worked at Southwest Research Institute supporting research staff, served as the department secretary of Northside Independent School District’s Adult Education and Literacy program which oversees English as a second language and citizenship classes, and acted as the senior administrative assistant of the office of the Vice President for Business Affairs at the University of Texas at San Antonio.

During her free time, Ms. Cleghorn enjoys reading, painting, and writing, and is passionate about combining charity work with the arts.

Jill Metcalfe, Director Casa Mexico City

Jill Metcalfe, Director Casa Mexico City

Since 1999, Ms. Metcalfe has been the international business representation for the City of San Antonio in Central and Southeast Mexico, including Mexico City, where 80% of corporate business headquarters are located.

Ms. Metcalfe organizes trade missions for San Antonio businesses and sends Mexican businesses to San Antonio for trade, investment, exchange and development. Ms. Metcalfe is a fully bicultural American/Mexican with complete fluency in Spanish and offers her business experience based on her nine years as a Financial Advisor in Mexico, a former small business owner, President of the Board of Directors of the Association of U.S. State Offices in Mexico (ASOM), Vice President of the Board of Directors of the American Society of Mexico and Member of the Board of Advisors of Mexec.

Her acumen allows her to share her insight of the Mexican business arena to ensure San Antonio entrepreneurs have the information they need to obtain the results they seek.