Information Technology Services Department

Enterprise Infrastructure


Mailing Address
City of San Antonio
Information Technology Services Department
P.O. Box 839966
San Antonio, TX 78283-3966


  • Craig Hopkins
    Chief Information Officer
  • Kevin Goodwin
    Chief Technology Officer/Deputy Director
  • Patsy Boozer
    Assistant Director/Chief Security Officer
  • John Rodriguez
    Assistant Director Infrastructure, Public Safety & Operations

Enterprise Infrastructure division centrally manages hosting and voice, data, and radio communications solutions.

  • SAP System Administration
  • Windows and UNIX Servers Infrastructure & Administration
  • Enterprise Storage and Backup solutions
  • Networking Infrastructure
  • Telephony Infrastructure
  • Enterprise Databases
  • Operational Security
  • Mainframe Infrastructure and Administration

64 current major projects

  • Communications Equipment Replacement
  • Data center Power Upgrades
  • IT Service Continuity
  • Email System Upgrade
  • GIS Infrastructure Upgrade
  • Fiber Network Buildout (TSSM)
  • NOC Build-out
  • WebEOC Upgrades

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Information Technology Services Department

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