Municipal Archives & Records
The Office of the City Clerk Municipal Archives & Records Facility is ADA accessible, provides free parking, and will process photos. As an added benefit, this specific location is conveniently located next to the Vital Records Office should individuals require a certified copy of their long form birth certificate.
We are happy to announce that we will be open to accept
passport applications, beginning Thursday, October 1, 2020.
All visitors are subject to a wellness temperature check upon entering our facility and must wear face masks throughout their visit.
Due to Social Distancing Requirements, we are operating at 25% capacity and must limit the number of customers in the facility to ensure 6 feet of social distancing at all times. We are asking that
only those who are applying for their U.S. Passport come in
to the facility for the acceptance of their passport
applications (families applying together will all be seen at the
The U.S. Department of State is currently not accepting
Expedited Passport Applications, at this time you may only
apply for Routine Service. Due to COVID-19 Regular Routine
Service is currently taking longer than normal wait times for
passport delivery. For additional information contact the
National Passport Information Center at 1-877- 487-2778 or
go to www.travel.state.gov
**Customers who need a U.S. Passport to travel immediately
for a medical emergency (severe illness, surgery, or death) of
an immediate family member overseas should contact the
U.S. Department of State, National Passport Information Center at 1 (877) 487-2778.
If you require additional assistance, please call (210) 207-4214.
The following items are required when you apply for a passport:
The second fee payable to the City of San Antonio can be paid by cash, check, credit card, or money order. Please refer to Fees/Payments tab for more information.
All original documents provided will be mailed to the U.S. Department of State. These documents will be returned to you.
The processing time for the U.S. Department of State to issue you your Passport varies from 6-8 week (Regular Service) to 2-3 weeks (Expedited service). To see exact processing times, please visit the U.S. Department of State web page at https://travel.state.gov/content/passports/en/passports/information/processing-times.html.
If you need a passport issued sooner than the 2 weeks, you will need to contact the U.S. Department of State at https://travel.state.gov/content/passports/en/contact-us.html.
* If you were 16 years or older when your passport was issued, you may provide the expired passport as proof of citizenship. If you were 15 years and younger when your passport was issued, you must provide your Long Form Birth Certificate as proof of citizenship.
** Applicants born in California and Texas MUST present a Certified Long Form Birth Certificate (contains detailed information such as hospital name and attendant). Abstract Birth Certificates (does not list hospital name) and Commemorative Hospital Birth Certificates (with baby's feet) cannot be used to apply for a passport at any age.
No Appointment is necessary. However, if you would to make an appointment, please call (210) 207-4214.
Office hours are Monday, Tuesday, Thursday, and Friday from 8:00 a.m. – 5:00 p.m. The Passport Division closes at 5:30 p.m every WEDNESDAY.
Acceptable Payment Options: TWO separate fees are required .
First time traveling overseas, or just preparing for a possible trip? Find out more information from the National Passport Information Center. Standard service is 4-6 weeks to receive your passport from the U.S. Department of State. You may pay the additional expedited fee and receive the passport within 2-3 weeks.