Repair & Remediation Programs

NHSD IS OPEN FOR BUSINESS. CALL US FOR AN APPOINTMENT 

AT 210-207-6459


Home Repair Programs - Citywide

UNDER 1 ROOF PROGRAM


This program replaces worn and damaged roofs with new, energy-efficient roofs for qualified homeowners.

RELATED DOCUMENTS:

IMPORTANT LINKS:

     

OWNER-OCCUPIED REHABILITATION

The Owner Occupied Rehabilitation Program assists qualified homeowners with low to moderate income rehabilitate their substandard and non-code compliant residential properties by providing deferred forgivable loans to cover the cost of the needed repairs. These repairs focus on health and safety, accessibility, and major system concerns. The program can also address weatherization and energy savings.


District 8 and District 9 applications will be accepted as of October 2, 2019 and will continue to be accepted until all slots have been filled. Applications are only accepted for Districts 8 and 9 at this time due to remaining available slots in these districts. 

Please check back with us in the Summer of 2020 for updates on our next application period.


Green & Healthy Homes

The City of San Antonio’s Green and Healthy Homes (SAGHH) provides assistance to owners and landlords of residential properties (both single-family and multi-family ) in creating healthy, safe, energy-efficient and sustainable homes for families and children. The SAGHH is working to prevent and correct housing-related health and safety hazards, such as addressing lead-based paint, household asthma triggers and fire hazards.

Eligibility:

  1. House must be built prior to 1978; AND
  2. House must be located within the City of San Antonio; AND
  3. A child age 5 and under must reside in the home or spend at least 6 hours per week in the home; AND
  4. Have a clear title to property; AND
  5. Must be current with property taxes; AND
  6. Household must meet HUD established Income Guidelines for families earning 80% or below of Area Median Income.

CONTACT:

City of San Antonio, Neighborhood and Housing Services Department
Phone: 210.207.GHHI (4444)

RELATED DOCUMENTS:

Interested in applying for the SAGHH Program? Click on our application below:

Minor Repair Program

This program addresses health and safety items such as plumbing, electrical, non-working utilities, broken windows, damaged doors or other items in need of repair.

This is a FIRST COME, FIRST SERVED program based on funding availability. Please feel free to fill out our Interest Form to be placed on the waiting list. This WILL NOT GUARANTEE assistance. Forms can be returned to 1400 S. Flores St. San Antonio, TX 78204.

Please click on the link below to download the Minor Repair Interest Form.

     

    Home Repair Programs - Citywide

    Home Repair Programs - Citywide

    REPAIR PROGRAMS - DISTRICT-SPECIFIC

    Let’s Paint (Districts 4 & 5)

    Assists income-qualified homeowners with exterior paint and exterior minor repairs to homes in Districts 4 & 5.

    RELATED DOCUMENTS

     

    contact

    City of San Antonio, Neighborhood and Housing Services Department
    Phone: 210.207.6459

    ADDITIONAL PROGRAMS

    The following additional programs, not administered by NHSD, are available to residents. Please contact the agency listed for more information.

    S.T.A.R. (Students Together Achieving Revitalization)

    Assists property owners with repairs to windows and screens, siding, and porches, as well as provides general yard maintenance and exterior painting. This is a free service to eligible property owners.

    Contact

    Agency: City of San Antonio, Office of Historic Preservation 
    Website; S.T.A.R. (Students Together Achieving Revitalization)
    Phone: 210.207.0035

    Casa Verde

    Provides free weatherization and energy efficiency upgrades for income-qualified renters and owners.

    Contact

    Agency: CPS Energy
    Website: Casa Verde
    Phone: 210.353.2272

    Fair Housing Counseling

    HUD-approved housing counseling agency which provides services to tenants, homeowners, and landlords, including investigation of discrimination complaints, mediation, plan reviews for accessibility, and more.

    Contact

    Agency: City of San Antonio, Department of Human Services
    Website: Fair Housing Program
    Phone: 210.207.8198

    San Antonio was recently hit by severe hail storms, damaging homes and vehicles. Please see the tips below to avoid scams while repairing your property.

    • If someone is knocking on your door to sell you a service, it’s almost guaranteed to be a scam. You didn’t buy your insurance policy from a door-to-door salesman - why would you choose a door-to-door salesman to handle your insurance claim?

    • Just because the person on the phone says they are from the “claims department," the “claims headquarters,” or an adjuster’s office doesn’t mean you have to talk to them or that they are legitimate.  

    • Just because a roofer is fixing your neighbor’s roof doesn’t mean the roofer has a license or that the roofer can back up a warranty. Do your research - ask for proof of a license and demand to see a copy of their insurance coverage.

    • The City of San Antonio maintains a database of licensed roofers. If they are not on the list, they are not licensed. You can search our DATABASE to check if the roofer is licensed.

    • You MUST obtain a city permit to replace or repair your roof. Usually the permits are approved within 24 hours IF the permit is submitted by a registered roofer. You can learn about roof permits HERE. 

    • If a roofer tells you that a license and a permit are not required, that roofer is LYING TO YOU and it’s a scam.  

    • Do not allow a roofer or an adjuster to endorse checks for you. A legitimate roofer or claims-handler will never ask you for permission to sign your name.

    • Never EVER sign an attorney engagement agreement if the agreement is handed to you by a roofer or a claims-handler. It’s a scam and it is a very serious criminal violation of barratry laws. 

    • If the claims-handler or the roofer promises they will negotiate a complete roof replacement for you, you are not dealing with an honest person. They should never make guarantees like that as it is impossible to know what the insurance company will cover or what it won’t.

    • If your insurance company denies your claim, you still have rights. Consult with a licensed and experienced attorney about your options. Also, just because an attorney has a 1-800 number or TV ads does not mean they are experienced or honest. All it means is that they have money for an advertising firm. Do your research and ask for references.