Message from the Chief
Charles N. Hood, Fire Chief in front of Fire Truck

The San Antonio Fire Department (SAFD) is dedicated to doing the right thing and protecting our community from all hazards with compassion and professionalism.  Our vision is a guiding force and our family is committed to providing exceptional service to our community as professionals with accountability, integrity, and respect.

Every day we live by the motto “Our Family, Protecting your Family.”  As our city continues to grow and our environment constantly changes, our dedication to providing the highest level of care remains constant.  The efforts demonstrated by each of our members reinforce our commitment to delivering excellence in service.

2019 was a very active and accomplished year for the San Antonio Fire Department.  In March, I proudly announced that the SAFD received accreditation from the Commission of Fire Accreditation International (CFAI) through the Center for Public Safety Excellence (CPSE). The CPSE is a non-profit organization that works with the most progressive fire and emergency service agencies to ensure excellence through continuous quality improvement.

While receiving accreditation is a tremendous achievement, it is equally important that we take necessary steps to maintain that accreditation. I want to personally assure you that I am committed to ensuring that the SAFD remain one of the finest and progressive fire departments in the nation.

Among one of the most notable efforts of the year was our Hero like Her inclusion & recruiting campaign. Programs like this are vital and illustrate our commitment to diversity and its importance as we continue to engage with the communities we serve.  We hope to inspire young women and change the way they prepare for a career in the fire service.

Additionally, we were honored to be recognized for our Whole Blood initiative as we were selected as the recipient of the 2019 Dick Ferneau Career EMS Service of the Year award.  San Antonio is the first major U.S. city to fully implement whole blood transfusion on an emergency scene.  Patients suffering traumatic injuries and losing blood now have a significantly better chance of survival.  This cutting-edge program helps save lives in our community.

In 2019, our SAFD Family also experienced challenges.  On October 15, we suffered a tragic loss with the passing of beloved firefighter Greg Garza.  Throughout this time of adversity our members remained resilient and dedicated to maintaining our core values.

The San Antonio Fire Department continues to be focused on emergency response, health, safety, training, and education.  We are a nationally recognized leader in providing emergency services with state-of-the art resources and a highly motivated, professional, and compassionate workforce.   2019 was an exciting and progressive time for the SAFD.  It is a privilege to service this community and I am pleased to present the 2019 Annual Report.

Yours in Service,

Charles N. Hood

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