Emergency: 911 (V/TTY)
Request a City Service Online (311)
315 South Santa Rosa Avenue
Order the report by one of the following options:
There is no charge for a single copy of a Fire Incident Report. Fees may apply for multiple copies. You will be advised of any costs prior to creation of the reports.
Order the report by:
Complete the Fire Incident Report Request (PDF) form and:
Reports can be picked up at the SAFD Headquarters building between 9:00AM and 4:00PM CST at the Fire Department Records window on the first floor. Directions to SAFD Headquarters from Google.
If you are not the patient listed on the report, you will also need to provide a copy of a valid “Power of Attorney”, or the Death Certificate if the patient is deceased.
All checks should be made payable to the City of San Antonio Fire Department.
Note: Requests are NOT accepted by FAX.
The EMS Division’s Medical Intensive Care Ambulances are supplied with state-of-the-art equipment and are essentially an emergency room on wheels. An established city ordinance requires EMS services be billed directly to the patient. This ordinance helps to ensure the availability of special services, such as EMS, by making them self-sustaining. Please take a look at some information on EMS Billing. and a patient's right to privacy.