Welcome to City of San Antonio's Code Enforcement
Code Enforcement function resides within the City's Development Services Department and works closely with the development process. Code Enforcement is charged with the following regulations:
- Property use (zoning and other development requirements)
- Buildings and premises maintenance (City Code Chapter 6 Article IV)
- Dangerous structures including emergency demolitions (City Code Chapter 6 Article VIII)
- Inoperable vehicles (City Code Chapter 6 Article X)
- Other quality of life-related codes.
- For more information, visit Codes Enforced.
Residents, tenants, property owners and concerned citizens can register a complaint online or via our 311 system - dial 311 from a local telephone to be connected to a customer service representative. Team members are automatically assigned call based on geographic location and call type. Information about Code Enforcement processes is also available.
Code Enforcement's Adjudication Process
Code Enforcement's adjudication process is mandated by:
Teams & Units
Code Enforcement Officers who respond to complaints directly from citizens or the 311 customer service line. There are 81 Code Enforcement Officers assigned to Ten Field Enforcement Units. Each Unit provides inspection and enforcement services across the city as outlined below. These units respond to complaints received from citizens, the City's 311 system, and on a proactive basis. Code Enforcement is comprised of the following teams and units:
An organizational chart (PDF) is also available.
Prioritization FOR EFFICIENCY
New performance standards were established, using a tiered target approach, to more efficiently and effectively respond to and resolve code violations. For more information, visit the Prioritization Process.