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Welcome to Development Services Department's Call Center.

The Call Center is responsible for answering the department's main telephone line of 207-1111 with a goal of maintaining a telephone abandonment rate of less than five percent.

Other key responsibilities of the Call Center are to (1) schedule inspection requests, (2) post engineer letters, (3) issue Certificates of Occupancy, (4) issue utilities releases to City Public Service, (5) answer general questions regarding the development process, (6) trouble shoot questions regarding the department's on-line permitting system and (7) staff the receptionist counter on the second floor of the Cliff Morton Development & Business Services Center.


Jose Delgado
Sr. Development Services Specialist



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