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San Antonio Fire Department and San Antonio Metropolitan Health District respond to COVID-19 outbreak at local nursing home

Published on Wednesday, April 1, 2020

San Antonio Fire Department and San Antonio Metropolitan Health District respond to COVID-19 outbreak at local nursing home

For members of the media, please contact:
Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172

For questions from the general public, please contact:
COVID-19 Hotline (210) 207-5779


SAN ANTONIO (April 1, 2020) — Today, the City of San Antonio released details of a COVID-19 outbreak at a local nursing home. The Southeast Nursing and Rehabilitation Center currently has 12 confirmed cases of COVID-19. Six patients and six facility staff tested positive for COVID-19. Unfortunately, one of the residents who tested positive passed away yesterday, and was included in the death totals reported last night.
“Knowing that these nursing facilities are a very vulnerable population, we have been prepared to respond and mitigate any potential COVID-19 outbreak within a nursing facility since the events at the Life Care facility in Kirkland, WA,” said San Antonio Fire Chief Charles Hood.
The San Antonio Metropolitan Health District, the San Antonio Fire Department and the nursing home’s management company, Advanced Healthcare Solutions, worked aggressively and cooperatively to test all residents in the facility. 74 residents are currently awaiting their test results.
“Metro Health and the San Antonio Fire Department worked with the facility’s staff to train them on proper deep cleaning and sterilization of the facility. We hope these proactive measures will ultimately reduce the number of people who contract COVID-19 and will equip staff with the ability and resources to care for their patients,” said Metro Health Director Dr. Dawn Emerick.
In addition, SAFD and Metro Health provided staff training on the proper use of personal protective equipment (PPE), and they provided a one-week supply of PPE to the facility.
Following the first positive test for COVID-19 at the Life Care facility in Kirkland, WA, the SAFD and our Bexar County partners began notifying all nursing home facilities in the San Antonio area of the need to be aware of the possibility of COVID-19 cases amongst their staff and residents. Since that time, STRAC Medcom has been monitoring all transports from nursing facilities, by both public and private EMS systems, with the intent to identify any potential patients showing symptoms in an effort to mitigate the possibility of further spread. The Southeast Nursing and Rehabilitation Center had showed an uptick in patients with respiratory illness, which is what allowed SAFD and Metro Health to respond rapidly.      
The Southeast Nursing and Rehab facility provided the following statement:
We are doing everything we can to ensure we stop any further spread of the COVID-19 virus within our facility. This is a global pandemic that has affected not only our facility but hundreds of thousands of people around the globe including almost 200,000 in the United States as of today. We are in very close communication with local and state health officials to ensure we are taking the appropriate steps at this time. The city of San Antonio health officials have been extremely helpful to our facility and we cannot thank them enough. Our staff and residents are following the recommended preventative actions, we have been restricting visitors from entering our facility for over three weeks, and cancelled all group activities within the building as well per the guidance from CDC, CMS and HHSC as well as local health department authorities.

Currently, the facility has received confirmation that six of our residents and five C.N.A.’s have tested positive for COVID-19. There was also one contract Speech Language Pathologist that test positive as well that had worked in our facility.

Resident health and safety is a top priority for Southeast Nursing and Rehab. Every resident should have a clean, safe living environment. We agree that the spread of this novel virus is a critical issue that requires our immediate attention, which we have done for the past 3 weeks. 

  • Southeast Nursing and Rehab is in close contact with our local and state health departments, as well as CDC to stay up to date on the information to prevent and manage the spread of Coronavirus.
  • Skilled nursing facilities need to rely on local, state and federal resources to help prevent the spread of this virus.
    - Detailed technical assistance from CDC and other public health agencies is necessary to help track and prevent its spread.
  • We have reviewed and updated our infection prevention and control plans and our emergency communication plan
  • We have reinforced to our staff that anyone who is sick should stay home.
  • We continue to restrict all non-essential personnel, per direction from local health department (as well as the federal/state government).
  • Family members of the residents have been contacted regarding the current issue by the facility and can interact with their loved ones by using video chat, calling, texting or checking in on social media.



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Public service announcements on social distancing, prevention and testing are available here. 

Number of views (13762)

Author: Melanie Morales (GPA)

Categories: City News, Health, COVID