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Published on Tuesday, July 7, 2020

What to do if You Lost or Found a Pet

Checklist for pet parents who lost a pet and useful guide on steps to take if you find a roaming pet.

Every pet parents’ nightmare is having their beloved pet escape and become lost. On the other hand, many people find lost pets every day and aren’t sure what to do. Although having a collar, ID tags, and a microchip are the best ways to ensure your pet can come back home to you, pets do still get lost.  

Whether you’re looking for your lost pet, or have found a roaming pet, we‘ve created a checklist to help you and your fur baby reunite, or help you be the one that reunites a pet and their parent. 


- If your pet has a microchip, contact your microchip company to report them as missing. You will receive a notification if your pet is scanned at a veterinarian, pet supply store, or at your local Animal Care Services shelter. 

- Don’t wait. Ask around your neighborhood to see if your pet has been seen. 

- Post flyers with a picture of your missing pet and your contact information.
Free flyer template here

- Place a free lost pet ad in the newspaper. 

- Post your lost pet on your neighborhood Facebook page, Nextdoor and Craigslist. 

- Make an appointment to see if your pet has been brought into your local shelter. At San Antonio Animal Care Services, appointments can be made at Choose the option “Look for and/or reclaim a lost pet”. 

- Look for your lost pet with the help of these websites: 


- Search your neighborhood immediately. Walk or drive around to ask your neighbors, mailmen, and anyone you see outside if they someone has been looking for their lost pet. 

- Post the found pet on your neighborhood Facebook page, Nextdoor app, and Craigslist. 

- Take the pet to a veterinarian or an animal shelter to get them scanned for a microchip. 

- If you have not been able to find their parent and cannot care for the pet, contact 311 to dispatch an Animal Care Officer to pick up the pet. You can call 311, or make a report online at

- The pet can then be posted on the Animal Care Services pet search once in the system. That way, the owner would be able to view their pet online. 

Don’t give up the search! ACS has reunited pets and their families after many years of them going missing. Keep hope and continue to check these things regularly. To prevent another lost pet in the future, make sure your pets always have their collar on with tags and that they have a microchip with your most up-to-date contact information. 


Number of views (659)

Author: Rocio Stringer (ACS)

Categories: Animal Care Services, Blog