CONTACT: For members of the media, please contact:
Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172
For questions from the general public, please contact:
COVID-19 Hotline (210) 207-5779
SAN ANTONIO (September 1, 2020) – As staff from Metro Health continue to diligently keep our community safe during the coronavirus pandemic, we have been made aware of the potential for scammers. These scammers may call and pose as a contact tracer for Metro Health but will try to obtain personal information such as a social security number and/or a credit card number.
Metro Health Staff will never ask for your social security number and personal banking information. Most importantly, staff will not ask for payment. If you have tested positive for COVID-19, staff will ask you to provide information such as your name, date of birth, address and where you were to help in the notification of people who might need to be quarantined to stop the spread of the virus. If you were a contact to a known case, staff will contact you to inform you of this potential exposure, explain the importance of staying home during the days you could develop the infection and how to contact us to be tested.
FOUR WAYS TO SIGN UP FOR COVID-19 ALERTS
- Download the Ready South Texas app, available in the iTunes and Google Play stores
- Text COSAGOV to 55000 to receive SMS text message updates
- Follow @COSAGOV on Facebook, Twitter and Instagram
- Bookmark covid19.sanantonio.gov
Public service announcements on social distancing, prevention and testing are available here.