CONTACT: Tonya Hope, O: 210-207-1515
Evelynn Bailey, O: 210-207-1616
San Antonio (November 17, 2020) – Thanksgiving and Christmas are traditionally the busiest travel periods of the year and while COVID-19 has impacted travel, many airports are still anticipating increased passenger counts during the holidays.
“If you choose to fly during the holidays, know that the San Antonio Airport System has implemented many protocols to make passengers feel safe at San Antonio International Airport (SAT) and Stinson Municipal Airport”, said Jesus H. Saenz, Director of Airports, San Antonio Airport System.
If you haven’t traveled lately, you will notice a number of COVID-19 safety protocols implemented at SAT:
- Contactless check-in area.
- Convenient hand sanitizing stations.
- Increased cleaning measures and the addition of the SAT Terminator, a ultraviolet light germ-fighting robot proven to deactivate SARS-CoV-2, the virus that causes COVID-19.
- Social distance seat covers in the terminal waiting areas.
- Reminders throughout the airport to wear facial covering, social distance, wash hands and use hand sanitizer.
SAT recommends a few tips to help passengers fly safe and fly confident this holiday season:
Early Arrival: Passengers are encouraged to arrive at least two hours before their boarding time of the actual scheduled flight especially during the peak travel periods. This year the peak travel period is November 19 thru November 25 and the busiest day is expected to be the day before Thanksgiving. The peak Christmas holiday travel period is December 19 through December 24.
Check flight status online: Passengers can access their flight status before they leave home and receive email alerts from the airline.
Wheelchair Assistance: If you are traveling with someone who needs wheelchair assistance, contact the airline before arriving at the airport.
Kids Traveling Alone: If you have a child traveling alone (unaccompanied minor) and want to escort them to the gate, please make arrangements with the airline to receive an access pass to the gate.
Print your Boarding Pass Early: Passengers can print boarding passes at home, download to their cell phones before they arrive or use the convenient airline check-in kiosk at the airport.
Parking Options: SAT has two garages, both feature new touchless parking options. This holiday season SAT is offering a special $10 daily rate in the Long-term Garage.
Park Assist: Take advantage of the Park Assist System in the Short-term and Long-term Garages to guide you to available spots. As you enter the parking plaza, signs indicate the number of available parking spaces within each garage. Park Assist uses a green light for available spots, red for unavailable and blue for available ADA parking. You can visit the airport webpage or use the Park Assist App and know the number of available parking spaces before you depart.
Easier Arrival: If you’re getting picked up at the airport, remember the SAT Cell Phone Waiting lot. It is located off Airport Blvd., just north of Loop 410 directly behind Burger King, the SAT Cell Phone lot is free and has an electronic flight arrival time board. Passengers can call or text when they’ve landed to arrange a curbside pickup.
Ask for Help: Our friendly Ambassadors and staff are here to help, so if you have questions, ask them.
Wrapped Gifts: Transportation Security Administration(TSA) recommends that you do NOT bring wrapped gifts to the airport. Travel with the gift in gift bags or unwrapped either in your carry-on bags or your checks bags. If the package alarms for any reason, they will have to unwrap it.
@AskTSA: Travelers with questions about security or items they can or cannot bring on their trip can contact a TSA employee for live assistance 365 days a year by tweeting questions and comments to @AskTSA.
Liquid Guidelines During Covid-19: TSA is allowing one liquid hand sanitizer container, up to 12 ounces per passenger, in carry-on bags that passengers will need to remove from their bags before screening. Other liquids, gels and aerosols cannot exceed the 3-1-1 ounces rule in your carry-on bag. Let the TSA officer know right away if you are traveling with larger quantities of medically necessary liquids.
Food: You may bring snacks, sandwiches, fresh fruit, vegetables, baby food, holiday pies, but you can’t bring sauces, preserved foods or wine over 3.4 ounces in carry-on bag.
Be Ready: Be ready when you enter the checkpoint line. Have an acceptable ID and boarding pass out and ready to hand to the TSA officer.
TSA Cares: Travelers or families of passengers with disabilities and medical conditions can call the TSA Cares helpline toll free at 1-855-787-2227 with questions or for assistance 72 hours prior to traveling. Injured service members and veterans may contact TSA Cares to help facilitate the screening process.
Electronics: Electronics larger than a cell phone — including e-readers and tablets—must be removed from your carry-on bag and placed in bins with nothing on top or below (this rule does not apply to TSA Pre✓® passengers).
Escalators / Elevators: When traveling with multiple suitcases, small children or other bulky items, avoid risk and choose to take the elevator and not the escalators. The escalators require balance and hands-free flexibility should you lose balance.
Aira Availability: Aira is available to all blind or vision impaired travelers free of charge at SAT. Aira allows users to use their cell phones or specially designed glasses for subscribers to have an off-site agent guide them through the airport. This can include locating a restroom, navigating busy terminals or finding a place to relax –all designed to return independence to our visually impaired passengers.
COVID-19 Guidelines: For information on TSA travel guidelines, please visit www.tsa.gov and visit https://www.cdc.gov/coronavirus/2019-ncov/daily-life-coping/holidays.html
for more information from the Centers for Disease Control. For Information about the San Antonio International Airport visit www.flysanantonio.com