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City of San Antonio opens warming center at the Henry B. Gonzalez Convention Center

Published on Tuesday, February 16, 2021

City of San Antonio opens warming center at the Henry B. Gonzalez Convention Center

CONTACT: Laura Mayes, City of San Antonio; (210) 207-1337

Carlos Valenzuela, City of San Antonio; 210-207-3919



SAN ANTONIO (February 16, 2021) — With another severe winter weather event expected this evening and the continued expectation of prolonged power outages, the City of San Antonio has opened a warming center at the Henry B. Gonzalez Convention Center. It will open to the public beginning at 5 p.m. this evening. Residents in need of transportation assistance can contact 311 to schedule pickup from VIA Metropolitan Transit. VIA will transport people between 4:30 and 7 p.m. CPS Energy is expecting continued power outages through at least tomorrow.

“The roads are treacherous, so please use extreme caution if you plan to utilize the shelter. The Convention Center will have several hundred cots and meals prepared by the San Antonio Food Bank,” said City Manager Erik Walsh. “If you are planning to spend the night with extended family, keep in mind that there is no guarantee that households that currently have power will have power through the night.”

The warming center is prepared to receive up to 500 people. However, because supplies are limited, anyone coming to the Convention Center should bring clothes, supplies and medicine that they will need to get through the night. The roads remain dangerous and residents who choose to drive to the center should proceed with extreme caution. The public is asked to continue to stay home unless travel is necessary.

As a result of the dangerous, icy conditions many City streets, Bexar County roads and some portions of TxDOT highways are closed or extremely dangerous. Road closure information can be found at this page:


The San Antonio Fire Department also provides winter weather safety information at this link.

  • Keep heaters at least three feet from anything that can catch fire.
  • Do not use an oven to heat a home.
  • Only use generators outside, at least 20 feet from windows and doors.


San Antonio Police Department

  • SAPD responded to 1,216 calls for service for vehicle crashes between February 13 and February 16 (this could include duplicate calls for service). 
  • SAPD is continuing to work with TxDOT to maintain key ramp closures. We anticipate icy road conditions tonight after sundown (snow has melted into slush & water which will freeze with tonight’s temperatures).
  • SAPD will continue Ice Plan operations through at least Wednesday afternoon depending on the weather forecast models and road conditions.


Public Works

  • The Public Works Department (PWD) continues to support SAPD, who is leading the emergency response to this winter storm. 
  • Currently their focus is on City bridges, overpasses, and major intersections. PWD is also ensuring that hospitals are accessible, and that SAFD firefighters can exit their stations to respond to emergency calls. 

San Antonio International Airport

  • Passenger safety remains the number one priority at San Antonio International Airport (SAT). Our crews are working tirelessly to have the airfields back-in service and up to safety standards as soon as possible. If you have questions regarding flight status, contact your airline directly or visit Check SAT Twitter and Facebook social media accounts @SATairport for any updates regarding airport conditions.


Metro Health

  • COVID-19 data and dashboards will not be updated through February 16. Mayor Nirenberg and Judge Wolff will not host a COVID-19 briefing tonight. Data reports, along with progress and warning indicator reports are expected to resume on February 17.
  • COVID-19 Vaccines: COVID-19 vaccine appointments at the Alamodome will be rescheduled to the following dates: 

Cancelled appointment   Re-scheduled 
Monday, Feb. 15  Friday, Feb. 19
Tuesday, Feb. 16   Saturday, Feb. 20
Wednesday, Feb. 17   Sunday, Feb. 21 

  • COVID-19 Testing: COVID-19 Testing Sites located at Cuellar and Ramirez Community Centers are closed through February 18 due to inclement weather. For the latest information visit the website.

Parks and Recreation

  • The following San Antonio Parks and Recreation facilities will be closed to the public on Wednesday, February 17: Community Centers (including the drive-thru supper and snack meal service), Barrera Fitness Center, Reservation Desk at Ron Darner Headquarters, Fairchild and McFarlin Tennis Centers, and the San Antonio Natatorium. 
  • Fitness in the Park classes are canceled. 

Solid Waste Management Department

  • Curbside garbage collection will occur on Wednesday, February 17 but with a late start pending the weather conditions. Only Monday Garbage will be collected. Brush and Bulky locations will also open at 10:00 a.m.
  • Weather permitting, on Thursday, February 18, curbside garbage collection may also occur with a late start. Tuesday garbage collection is currently scheduled to be collected on Thursday. Brush and Bulky locations will be open at 10:00 am.
  • Wednesday and Thursday garbage collection are currently scheduled for Friday. Friday garbage collection will be collected on Saturday.
  • After the routes on Friday and Saturday are completed, all schedules should revert back to regular collections days without further interruption.

Department of Human Services

  • Senior Centers: Curbside pickup and delivery of meals by the Department of Human Services is cancelled on Wednesday, February 17. Meal distribution will resume on Thursday, February 18, at its regularly scheduled time.
  • Shelter for people experiencing homelessness: The Department of Human Services (DHS), in coordination with providers, has continued to conduct on the ground outreach to those experiencing homeless to encourage people experiencing unsheltered homelessness to access available shelter options. The City and partner outreach efforts resulted in approximately 415 individuals receiving shelter Monday night above the normal emergency shelter capacity. This is for Haven for Hope overflow plus churches.
  • Haven for Hope is open to anyone seeking shelter from the cold.
  • DHS and over a dozen homeless services providers, ministries, and street medicine partners have worked hard over the last week to reach those who are unsheltered and direct them to a safe and warm shelter.Since early last week, DHS has been in regular communication with outreach teams from SAMMinistries, Haven for Hope, Centro, Christian Assistance Ministries, and Corazon Ministries to update unsheltered homeless citywide about the weather forecast and shelter options and to provide transportation assistance or bus passes, cold weather gear.
  • In addition, several churches opened socially distanced temporary shelters including Corazon Ministries at Travis Park Church, Church Under the Bridge, City Church, Last Chance Ministries, and Life Restored Church. There is adequate capacity to shelter, especially in the downtown area, and most facilities are providing a warm place to stay and meals during the day.
  • The DHS Homeless Resource Hub at 319 W. Travis St. is open daily for warming from 9 am to 4 pm, when temporary shelters begin opening.
  • The City’s Homeless Connections Hotline, 210-207-1799, is available 8:00 am to 7:00 pm for information and connection to shelter resources.
  • If you see a homeless person sleeping on the ground in severe weather, please call 911.
  • Shelter information is available here:

Animal Care Services

  • San Antonio Animal Care Services at 4710 State Highway 151 will be closed Wednesday, February 17th and will not be open for any adoptions or other services. ACS on-campus partners, San Antonio Pets Alive!, will also be closed during this time. We ask that you and your pets stay inside and stay safe. 
  • Animal Care Officers continue to be on duty and working as quickly and safely as possible given the conditions. If you see a pet in need, or a pet that has been left outside without proper shelter, please make a report by calling 3-1-1, using the 311SA App, or submitting an online request:
  • The Paul Jolly Center for Adoptions, located at 210 Tuleta, will remain closed through Thursday, February 17th while the SA Humane Society at 4804 Fredericksburg and Brooks Spay/Neuter clinic at 8034 City Base Landing will remain closed through tomorrow.   

San Antonio Public Library

  • All San Antonio Library locations will be closed on Wednesday, February 17. Contact-Free Pickup and computer appointments will not be available.

Bexar County

  • Bexar County facilities will be closed tomorrow, Wednesday, February 17, 2021, due to inclement weather.  Emergency and essential infrastructure services personnel will report as usual to their assigned work locations.  If you are unsure of your status, please contact your immediate supervisor. 
  • Additionally, due to dangerous weather conditions, all Bexar County Court proceedings are canceled for Wednesday, February 17, 2021. There will always be a Magistrate on duty. 
  • The archaeological site 41BX2359 at San Pedro Creek Culture Park virtual public meeting originally scheduled for February 16, 2021 will be rescheduled for February 23,2021 at 6 p.m.
  • All County parks will remain closed until Wednesday, February 17, 2021 at 9:00 a.m. Should conditions persist, this closure could be extended.
  • Our Public Works Department (PW) continues to monitor the condition of County-maintained roadways and bridges. All PW crews are on a 24-hour rotational schedule to ensure traffic safety. Our supply of de-icing materials and chat rock is adequate. 144 tons of chat rock have been spread. Most County-maintained roads are fairly passable, with the exception of patches of roadway that are or were shaded. Roads with patches of ice are very dangerous and drivers need to use extreme caution should they have a need to be out and about. Our crews will continue to monitor and treat while this weather situation lasts.
  • In order to assist with the load reduction on the electrical grid, Bexar County has reduced its use of power where feasible. Enacting a load curtailment agreement with CPS, Bexar County has powered down facilities that serve a purely administrative need. Other facilities have been switched to backup power. Certain critical infrastructure continues to draw power from the grid, but is equipped to react to possible outages with their own backup generator power.
  • Bexar County is working with its elected officials and agency partners to identify and secure shelter for the homeless and those in critical need. Funds have been made available for the ongoing emergency situation.
  • The City of Converse has partnered with JUDSON ISD and is operating an Emergency shelter for the CONVERSE/JUDSON COMMUNITIES at Judson High School Gymnasium, 9142 FM 78, Converse, TX 78109. Anyone needing shelter please stop by or stop by to get warm.

Information in American Sign Language is also available at


  1. Download the Ready South Texas app, available in the iTunes and Google Play stores
  2. Text COSAGOV to 55000 to receive SMS text message updates
  3. Follow @COSAGOV on Facebook, Twitter and Instagram
  4. Bookmark
  5. Follow other partner agencies on social media:
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Author: Melanie Morales (GPA)

Categories: All City Alert Ticker