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San Antonio, TX 78204

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P.O. Box 839966 

San Antonio, TX 78283


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City of San Antonio winter weather response update

Published on Thursday, February 18, 2021

City of San Antonio winter weather response update

Electricity and water service improving; roads remain icy and dangerous

CONTACT: Laura Mayes, City of San Antonio; (210) 207-1337

Carlos Valenzuela, City of San Antonio; 210-207-3919



SAN ANTONIO (February 18, 2021) — The region is still going through a significant winter weather event. Travel is dangerous in ice- and snow-covered areas. As snow melts, it will refreeze overnight causing icy patches on Friday morning. Snowfall has continued throughout the day, ranging from one to three inches in San Antonio. There is a hard freeze warning tonight with lows in the teens to 20 degrees expected. These cold temperatures will continue into Saturday with overnight lows in the 20s. 

Roadway Conditions

Road conditions remain icy and dangerous. The main lanes of 281 North, Loop 410 NW and Highway 151 are closed. Several highway direct connectors are closed, too. Approximately 40 city streets are closed, 60 traffic signals are out and 18 are flashing. Public Works crews have sprayed sand on 79 bridges to allow them to remain open. Avoid travel unless it is absolutely necessary.

Road closure information can be found at this page:

Residents are encouraged to report any service issues to 311. 311 will be open today until midnight and will open again tomorrow at 7 a.m.

CPS Energy

While power is not completely restored across San Antonio and Texas, CPS Energy’s system has seen significant improvement throughout the day, and the need for statewide outages has been suspended. More than 6,000 customers remain without power, which is primarily related to damaged equipment. CPS crews in the field continue to work hard to restore electricity to all customers. For a map of current outages visit

Since the cold and wet weather continues, all CPS Energy users are urged to conserve energy to keep the system stable by lowering thermostats to 68 degrees, unplugging lights and appliances and closing shades and blinds to reduce heat loss. 

San Antonio Water System
Customers continue to experience water outages in a number of areas; however, water service should be restored in several areas through the evening and tomorrow. For a map of the current outages visit

  • Stone Oak
    - Areas south of Knights Cross in Stone Oak should have water service late tonight (Thursday, Feb. 18). Pressure should be good but may not be at full pressure.
    - Areas north of Knights Cross from Canyon Springs up into Timberwood Park is projected to have water by mid-day Friday, Feb. 19.
  • I-10 Area
    - Water service should be restored to this area Sunday or Monday
  • East of U.S. 281 (Evans/Bulverde)
    - Water service should be restored Friday (Feb. 19) afternoon or evening.
  • Rogers Ranch
    - Water service should be restored sometime this evening (Feb. 18)

Customers can assist restoration efforts by conserving water and/or managing/repairing any leaks on their property to help maintain water pressure in our system.
SAWS water bill relief
San Antonio Water System today announced a bill relief program that will help all customers of the city-owned utility.
Effective immediately, SAWS will put in place a process to charge ALL customers the lower of two amounts on their next bill: either the total current charges for the current month, or last month’s current charges, whichever is lower.

Food Delivery to Vulnerable Residents

The San Antonio Police Department is working with the San Antonio Food Bank to deliver food to elderly, disabled and vulnerable residents who lack transportation options to leave their homes. Please call 311 to request assistance. Road closures and weather conditions may affect delivery times.

Permitting for Repairs / Scam Warnings

  • ­­­­­­Property owners or licensed plumbers do not require a permit for minor emergency repairs on freeze-damaged or leaking water pipes provided new piping doesn't exceed 5 feet in length.  
  • A plumbing permit is required if multiple water pipes are broken, generally affecting entire home plumbing system and plumbing fixtures.  Additionally, permits are required for any repairs to gas lines or gas systems.  
  • Where permits are required, the emergency repairs can be completed before the permit is obtained. The permit shall be submitted to the Development Services Department on the next business day once all emergency repairs are completed by a licensed plumbing contractor.   
  • Beware of fraudulent, unqualified contractors or that come from all over the country looking for vulnerable consumers. To check if a contractor is registered with the city, visit, and the Texas State Board of Plumbing Examiners  
  • For any questions regarding plumbing and gas permits and inspections, please feel free to contact Chief Plumbing Inspector David Rohde at 210-207-8279, Sr. Plumbing Inspector Ted Morales at 210-260-5912. 
  • Homeowners should visit their insurance policies for coverage for the cost of repairing pipes. Some policies also reimburse for the cost of spoiled food.

San Antonio International Airport

  • Passenger safety remains the number one priority at San Antonio International Airport (SAT). The SAT airfield is currently closed due to continued inclement weather. Runways will be monitored to assess safety conditions and will reopen as soon as possible. 
  • Check flight status with your airline before leaving for the airport. Check SAT Twitter and Facebook social media accounts @SATairport for updates.

Department of Human Services

  • The Department of Human Services (DHS), in coordination with providers, has continued to conduct on the ground outreach to those experiencing homeless to encourage people experiencing unsheltered homelessness to access available shelter options. If you see a homeless person sleeping on the ground in severe weather, please call 911.
  • Homeless shelter information is available here:


Parks and Recreation

  • The following San Antonio Parks and Recreation facilities will be closed to the public on Friday, February 18 due to inclement weather: Community Centers (including the drive-thru supper and snack meal service), Barrera Fitness Center, Reservation Desk at Ron Darner Headquarters, Fairchild and McFarlin Tennis Centers, and the San Antonio Natatorium. Fitness in the Park classes are canceled. 

Solid Waste Management Department

  • On Friday, February 19 garbage collections will resume. Garbage routes from Tuesday have already been partially collected. Those remaining collections will be completed first followed by Wednesday collection routes and then Thursday’s. Garbage collections will continue through Saturday and possibly Sunday.
  • PLEASE NOTE: The Department is requesting that customers do not place extra bags of garbage beside their brown carts. There will be NO recycling or organics collected this week. All drop-off centers will also open at 10:00 am on Friday. The HHW special event at the Rigsby location has been postponed.

San Antonio Public Library

  • All San Antonio Library locations will be closed on Friday, February 19. Contact-Free Pickup and computer appointments will not be available.

Office of the City Clerk

  • Drawing for ballot placement has been postponed to Monday, February 22 at 2 p.m.


  1. Download the Ready South Texas app, available in the iTunes and Google Play stores
  2. Text COSAGOV to 55000 to receive SMS text message updates
  3. Follow @COSAGOV on Facebook, Twitter and Instagram
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Number of views (2333)

Author: Melanie Morales (GPA)

Categories: City News, Emergency Update