WELCOME TO THE WORKERS’ COMPENSATION
THE OFFICE OF RISK MANAGEMENT DIVISION
P.O. Box 839966
San Antonio, TX 78283-3966
Telephone: (210) 207-2015
The City of San Antonio Workers’ Compensation Program provides
reasonable and necessary medical and income benefits to employees injured
while on the job. Workers’ Compensation is
not health insurance. It
does not compensate you for loss or damage of your personal property.
Administrative Directive 4.84)
Reporting an Injury
You must immediately notify your supervisor in the event of an on-the-job
injury or illness.
Failure to report an injury (or appearance of an illness) within 30
days may cause your claim to be denied.
Seeking Medical Treatment
The employee is entitled to reasonable and necessary healthcare that:
- Treats the related injury;
- Promotes recovery; and
- Helps the employee return to normal job functions.
Light Duty Program
The Light Duty Program is designed to assist all full-time, permanent
employees return to their previous position following an on-the-job
injury or illness. (Link to AD
Workers' Compensation Process and Forms
Employer’s First Report of Injury or Illness (DWC
1) must be
completed by the employee’s immediate supervisor and submitted
to the department’s Human Resource Specialist within 24 hours
of the injury or illness.
Wage Statement (DWC 3) must be completed for all employees who experience
lost time of one day or more. The form should be e-mailed to firstname.lastname@example.org.
Supplemental Report of Injury or Illness (DWC
6) accounts for any period
of time lost from work for which the injured worker might be entitled
to Workers’ Compensation benefits. It also serves as written
notice of an employee's return to work after a period of temporary
disability and any changes in work status. The form should be
e-mailed to email@example.com.
The City’s Office of Risk Management Division is ultimately responsible
for each claim. However, we utilize the services of TRISTAR Risk Management Services, a third-party administrator, to investigate, evaluate, and administer
benefits directly to the claimants. If you have any questions
or concerns relating to a specific claim, we suggest you first contact
TRISTAR Risk Management Services directly at
Useful Links: (For City Employees Only)