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San Antonio, TX 78205

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  • Melody Woosley
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  • Jessica Dovalina
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For general press inquiries regarding departmental programs/services, operations, or administrative issues, please contact Roland Martinez, Public Relations Manager at 210.207.5920, or by e-mail.

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Human Services News and Events

Metro Health Warns of Calls From COVID-19 Scammers

Communications and Public Affairs: 207-7234
Published on Tuesday, September 1, 2020

Metro Health Warns of Calls From COVID-19 Scammers

CONTACT: For members of the media, please contact:
covid19media@sanantonio.gov

Laura Mayes, City of San Antonio (210) 207-1337
Michelle Vigil, City of San Antonio (210) 207-8172

 

For questions from the general public, please contact:
COVID-19@sanantonio.gov
COVID-19 Hotline (210) 207-5779

 

SAN ANTONIO (September 1, 2020) – As staff from Metro Health continue to diligently keep our community safe during the coronavirus pandemic, we have been made aware of the potential for scammers. These scammers may call and pose as a contact tracer for Metro Health but will try to obtain personal information such as a social security number and/or a credit card number.

Metro Health Staff will never ask for your social security number and personal banking information. Most importantly, staff will not ask for payment. If you have tested positive for COVID-19, staff will ask you to provide information such as your name, date of birth, address and where you were to help in the notification of people who might need to be quarantined to stop the spread of the virus. If you were a contact to a known case, staff will contact you to inform you of this potential exposure, explain the importance of staying home during the days you could develop the infection and how to contact us to be tested.

 

FOUR WAYS TO SIGN UP FOR COVID-19 ALERTS

  1. Download the Ready South Texas app, available in the iTunes and Google Play stores
  2. Text COSAGOV to 55000 to receive SMS text message updates
  3. Follow @COSAGOV on Facebook, Twitter and Instagram
  4. Bookmark covid19.sanantonio.gov 


Public service announcements on social distancing, prevention and testing are available here.

Categories: City News, Health, COVID