DEPARTMENT OF GOVERNMENT AND PUBLIC AFFAIRS
Open Government

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Office

Physical Address
506 Dolorosa
San Antonio, TX 78205

Staff

  • Moraima Mcgraw Contact staff member
    Public Information Officer
    210.207.0297
  • Jennifer Young
    Paralegal
    210.207.0296
  • SAPD Open Records
    General inquiries: 210.207.7087
    Status update: 210.207.7320

 

Welcome to the City of San Antonio’s
Open Records Requests Online Portal

The open records portal is your City’s online resource for open data. Submit an open records request, manage existing requests and view public information with our user-friendly system.

Tips for a successful open records request

A public information request must be in writing. A governmental body is not required to answer questions, perform legal research, or create new information in response to your public information request.

Providing as much information as possible within your request will allow departments to complete your request more efficiently. Information such as: name, address, date range, and subject matter.

For additional Open Government resources, visit the website of the Attorney General of Texas.

What is a police open records request?

Police requests consist of police reports, incident reports, crash/vehicle accident reports, calls for service, towing records, and 911 calls.

Where do I request water and utility shutoff?

Please contact SAWS at openrecords@saws.org or CPS Energy at open_records@cpsenergy.com.

Will there be a fee?

Requests expecting to exceed $40 will be provided with a cost estimate for your approval.

Standard fees (non-exclusive list):

  • Paper (single-sided, black and white, standard size) - $0.10 per page
  • General labor - $15 per hour (when over 50 pages are requested or records are provided electronically)
  • Overhead 20% of the general labor (when applicable)

Sign in to the portal

Sign in to the Open Request Portal

The Open Records Portal link will take you outside the City of San Antonio's website. Should you have any questions, you can still contact the City's Open Government at 210.207.0297 or email openrecords@sanantonio.gov.