Private business and Housing Complaints
The Disability Access Office (DAO) does not have authority over ADA compliance within the private sector.
• private businesses
• office buildings
• retail stores, etc.
If you have a question regarding compliance within these areas, it is advised that you:
1. Speak with the manager/owner of the establishment and let them know your concern/issue
2. If you are not satisfied with their response you may file a complaint
The Texas Department of Licensing and Regulation (TDLR)
To file a complaint regarding compliance to apartment
buildings or housing discrimination you may contact:
The Fair Housing Council of Greater San Antonio
US Department of Housing and Urban Development- Housing Discrimination